PRIVACY POLICY

Effective Date: 3/5/2026


The Brokerage Pilates (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.



1. Information We Collect


Personal Information may include: name, email address, phone number, billing address, payment details (processed securely via third party), date of birth, and emergency contact information.
Usage Data may include website browsing behavior, IP address, device type, and booking/attendance history.



2. How We Use Your Information


We use your information to process payments, manage memberships and bookings, send confirmations and studio updates, communicate promotions or events, improve our services, and comply with legal obligations.



3. Marketing Communications


You may opt into marketing emails or SMS messages. You may unsubscribe at any time by clicking “unsubscribe” in emails, replying STOP to text messages, or contacting us directly.



4. Payment Security


We do not store full credit card information. Payments are processed through secure third-party payment providers that comply with industry security standards.



5. Sharing of Information


We do not sell your personal information. We may share information with payment processors, booking software providers, and legal authorities when required.



6. Cookies & Tracking


Our website may use cookies and analytics tools to improve user experience. You may disable cookies in your browser settings.



7. Data Retention


We retain your information as long as necessary to maintain your account, comply with legal requirements, and resolve disputes.



8. Your Rights


You may request access to, correction of, or deletion of your personal data (subject to legal limitations) by contacting us.



9. Children’s Privacy


Our services are not directed to children under 13. We do not knowingly collect information from children without parental consent.



10. Changes to This Policy


We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.



11. Contact Us


The Brokerage Pilates

1300 Clinton Street Suite 208
 
Nashville, TN

hello@thebrokeragepilates.com

+1 615-241-0925